Choosing A Window Covering Company: It’s All About After-Sale Service

Has it been a while since you’ve shopped for window coverings? Perhaps you’re buying blinds or shutters for the first time ever. Whatever your situation might be, it’s not always easy to know which company to purchase your blinds or shutters through because there are so many options to choose from.

Aside from factors such as product range, pricing and reputation, one of the best ways to determine which window covering company to choose is to closely examine the after-sales service they offer. This way you’ll be assured that you’ll have excellent assistance throughout the lifespan of your chosen product, be it getting information on how to clean your blinds or shutters or getting them serviced in years to come.

At Windovert, we pride ourselves in our after-sales service and strive to provide a service experience that prioritises customer convenience and satisfaction.

So, before deciding which window covering company to select, take a look at some of the after-sales service we offer.

Blind & Shutter Repairs

To extend the lifespan of your blinds or shutters and to ensure they remain in excellent condition, we provide the option of repairing them.

With over 50 years of experience in the industry, we can repair almost any window covering, from replacing slats or cords to fixing runners, rails or hinges.

 In cases where Windovert products are covered by warranty, we will go out to clients and repair their window covering free of charge!

And in cases where the product warranty has expired, we charge a standard callout fee as well as standard repair fees, depending on the type of blinds or shutters, as well as the specific issue with them.

However, we do go out of our way to try and alleviate this call out fee by advising clients on whether their product can be dropped off for repair at their nearest Windovert showroom.

Blind & Shutter Warranty

Our long-lasting Blind and Shutter warranties are an indication of the great quality of our products and most range between 2-10 years, depending on the product.

View our service page for a comprehensive list of our warranties, as well as the terms and conditions that apply.

Blind & Shutter Cleaning

We also offer a professional cleaning service for selected Windovert blinds and shutters.

After years of researching the correct way to clean blinds and shutters (and even developing our own liquid detergent which is 100% biodegradable and efficient at removing dirt, oil and grease from all of our products), we have extensive cleaning experience and our expert consults can answer any cleaning question you many have!

Now that you know you’ll have all the help and information that you can get when you buy a Windovert product, we hope that you’ll consider us as a window covering company! Please don’t hesitate to give us a call on 0861 116 041 or pop us mail for any further queries you may have on our after-sales service.